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solomon@reliant.org

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YOUR LIAISONS

"We're your first point of contact! And would love to help with any questions you may have. Please reach out."

Collegiate

U.S. Churches & Ministries

International

Internships & Residencies

Donors

Kathy Zellinger 

kathy.zellinger@reliant.org

407-502-0995


US Program Team

Liz Svajda

liz.svajda@reliant.org

407-490-0241us@reliant.org


Kristine Hildebrand

kristine.hildebrand@reliant.org

407-743-1565

Carly Erskine

carly.erskine@reliant.org

407-901-0862

Natalia Perez

natalia.perez@reliant.org

407-789-2081





 

Full Central Teams

For more information on all Central workers and how they can help, jump straight to the appropriate Team below.

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General Email Addresses

We have lots of different topical or Team email addresses that may be of help.  Check here to find the one you need!

 

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titleGeneral Email Addresses


Reimbursementsreimbursements@reliant.org
Medical and Dental Insurancesbenefits@reliant.org
MTD Coaching Resourcesmtd@reliant.org
MTD Account balance

payroll@reliant.org

Gift Services

gift.services@reliant.org

Payroll and Taxes

payroll@reliant.org

401K

401K@reliant.org

Project Fundraising & Grantsprojectfundraising@reliant.org
New Missionary Recruitingfundraising@reliant.org
MTD Training
(New Staff Training and intern trainings) 		training@reliant.org
Missionary Application & Assessmentgo@reliant.org
International Missionary Needsinternational@reliant.org

Reliant administered events

(ex. Leadership Training/Collegiate Conference)

register@reliant.org
Hourly Staff Time Card Summary Forms

timecards@reliant.org

Prayer Letters (we love to read them!)content@reliant.org
Technology helphelpdesk@reliant.org
Communications and Design helpcommunications@reliant.org
Solomon questionssolomon@reliant.org


 

Note

Please contact notifyhr@reliant.org for any confidential or sensitive HR issues. 

This email is managed by Julie Thomas, HR Compliance Officer. You can also reach her directly by phone at 407-490-0141. (For general questions and concerns please reach out to your Program Team Lead or Liaison.) You can also make anonymous reports of misconduct or policy violations via the Employee Reporting Hotline. 


Info

If you or your donor have general questions, you can refer to the robust help page on our website .





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Central Office

General contact information



Phone

Main Office Line: 407-671-9700  |   Donor Line:  877-614-4600 

Email

info@reliant.org

Fax

844-395-8886

Address

11002 Lake Hart Dr. Ste 100
Orlando, FL 32832-7106


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Central Leadership Team 

Tom Mauriello

President & CEO

tom.mauriello@reliant.org 

407-671-9700

What I Do

  • Make sure we are meeting our mission to serve missionaries for the gospel

  • Oversee just about everything, directing our Managers and Directors

  • Report to our Board of Directors

I Can Help You
  • Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
  • To further appeal a decision by other leadership, if needed.
  • Please contact my assistant (sarah.swann@reliant.org) if you would like to schedule a meeting

Kerry Housley

Director of Operations

kerry.housley@reliant.org

407-801-8612

What I Do
  • Oversee the implementation of our mission to serve partners, missionaries, and donors
  • Chief of Staff to our Executive Director, Manage our Operating Departments and collaborative projects
  • Ensure our Central teams, processes, and operations are working efficiently
I Can Help You
  • Answer questions about the way our organization and our Central teams operate


Matt Elkins

Director of Program Teams

matt.elkins@reliant.org

407-545-5281

What I Do
  • Oversee the work and ministry of Reliant's Program Teams
  • Ensure the Program Teams are providing tailored resources and direct service to Reliant's church ministry partners and missionaries
  • Provide leadership for Reliant's Training, Assessment, Recruiting, and MTD Health and Coaching Teams 
I Can Help You
  • Answer questions about Reliant's mission and vision in church/ministry partnership and missionary mobilization
  • Provide insight on the philosophies Reliant uses for support raising training, coaching
  • Explore ways Reliant can serve and partner with new churches or ministries 

James Kaufman

Chief Financial Officer

james.kaufman@reliant.org 

407-743-2265

What I Do

  • X

I Can Help You
  • X

Dave Meldrum-Green, CPA

Director of Organizational Affairs & Treasurer

dave.meldrum-green@reliant.org

407-459-7496

What I Do
  • Oversee Reliant's ministry grant program
  • Secretary to the Board, work with our Audit Review Committee and Investment & Finance Committee
  • Work with Capin Crouse on our annual audit
  • Review our monthly financial reporting
  • Perform our annual health and dental insurance renewals & all corporate, property, liability and overseas insurances
  • Address legal and liability questions and issues, work to help set policy for Reliant.
I Can Help You
  • If you have questions about the Annual Ministry Report
  • You want to know more about the Board of Directors
  • If you have a legal or policy question
  • If you have a question on Reliant's ministry grant program or if your church is interested in creating a grant request for a project

Julie Thomas

HR Compliance Officer

julie.thomas@reliant.org

407-490-0141

What I Do
  • Oversee Reliant's HR Compliance Program
  • Maintain HR policies, procedures, and training related to compliance
  • Support Reliant Program Teams in HR-related issues
I Can Help You
  • Answer questions about HR policies or training
  • Navigate employee relations issues/concerns (along with Program Team Lead)


Barb Seckler

Director of Finance Teams

barb.seckler@reliant.org

407-270-1318

What I Do
  • Oversee The Employment Services, Accounting, and Gift Services teams
  • File taxes and official tax documents such as W2s and 1095-Cs
I Can Help You
  • Research escalated tax, payroll or account balance questions
  • Provide resources and consultation on your tax situation as a minister  
  • Obtain a copy of a previous year W2


Collegiate Team 

Mike Swann

Director of Collegiate Program Team

mike.swann@reliant.org

407-545-5453

What I Do
  • Oversee the Collegiate Program Team
I Can Help You
  • Assessment, hiring, compensation, and evaluations of Collegiate Program Team (PT) missionaries
  • MTD Coaching, Training, and performance for Collegiate PT
  • Missionary care and crisis for Collegiate PT


Kathy Zellinger

Collegiate Missionary Liaison

kathy.zellinger@reliant.org

kz@reliant.org

407-502-0995



What I Do

  • Un-official "mom" of the Collegiate Program Team. I am the first point of contact for Collegiate missionaries and interns, giving "help desk answers", collecting prayer requests, giving care for missionaries, and helping them know their next steps and who to talk to in the Central Team for all their needs.

I Can Help You

  • If you don't know who to call!

  • With any employment questions, Reliant account questions, donor questions, etc.

  • Set your sponsor or sending church


Chad Frank

Collegiate MTD Health Lead

chad.frank@reliant.org

330-221-8003

What I Do
  • Monitor MTD health for released college-based churches and missionaries
  • Assist in meeting the needs and answering the questions of college-based MTD coaches
  • Provide training and continuing education for college-based churches and MTD coaches 
I Can Help You
  • With your overall MTD strategy as a church or missionary
  • Answer questions about your MTD Health Score and Fundraising Status
  • Get connected with resources to help you obtain or maintain MTD health

Matthew McClure

Collegiate Training Support

matthew.mcclure@reliant.org

407-440-9719

What I Do
  • MTD Coaching
  • Communicate with those who have an interest in partnering with Reliant
  • Networking and Building Bridges for Reliant partnerships
  • Assist in being a trainer (New Staff Training, and Collegiate)
I Can Help You
  • General information about Reliant
  • Understanding what partnering with Reliant looks like
  • Raise support! (If you are assigned to me for coaching)

Caleb Hayworth

Collegiate Processing and Systems Administrator

c aleb.hayworth@reliant.org

407-917-3203

What I Do
  • Create and maintain support and care structures for Collegiate missionaries
  • Manage projects and provide oversight of implementation of new processes within the Collegiate Program
  • Assist in overseeing & tracking Collegiate applicants moving through the Assessment Hub toward a hiring decision/training
I Can Help You
  • If you have questions about the Collegiate Systems

Russell Dietrich

Collegiate MTD & Missionary Support 

russell.dietrich @reliant.org

407-743-0759‬

What I Do
  • Assist in New Staff Trainings
  • Missionary Support and Care for Collegiate Program Team
  • Coordinate Sabbaticals for Collegiate Program Team
  • MTD Coaching
I Can Help You
  • If you need someone to discuss various vocational and life transitions
  • If you need encouragement and accountability during the support raising process
  • If you want to discuss the possibility of taking a sabbatical


U.S. Churches & Ministries Team

CJ White

U.S. Program Team Lead

cj.white@reliant.org

903-445-9628

What I Do
  • Oversee US Churches and Ministries Program
I Can Help You
  • Set up a New Partnership between your ministry and Reliant
  • Guide a ministry, team, or missionary that you are supervising
  • Navigate special circumstances related to any US Church or ministry
  • With any questions, support, or MTD coaching for US Missionaries


Liz Svajda

U.S. Program Liaison

liz.svajda@reliant.org

407-490-0241


What I Do
  • Serve as the first point of contact for our US Churches and Ministries. 
  • Work with new U.S. based missionaries to set up employment and support them throughout their time with Reliant. 
  • Help answer or point U.S. Missionaries in the right direction with any questions they might have.
  • X
I Can Help You
  • XWith any employment questions, Reliant account questions, donor questions, etc.

Ryan Kozey

U.S. Systems and Program Developer

ryan.kozey@reliant.org

407-635-1087

What I Do
  • Serve as a system and process developer for U.S. based missionaries
  • Increase partnership opportunities with U.S. based ministries in need of Reliant support offerings
  • Provide strategic support for the U.S. Program Team
I Can Help You
  • Set up a New Partnership between your ministry and Reliant
  • Network/collaborate with other organizations domestically where mission, vision, purpose, & geography might have alignment
  • With any questions, support, or MTD coaching for U.S. Missionaries

Damaris Taylor

MTD Health Administrator

damaris.taylor@reliant.org 

617-291-8310

What I Do
  • Host, plan and lead MTD trainings
  • Coach US missionaries as they go through the MTD process
  • Train, support, and develop coaches to serve US missionaries 
I Can Help You
  • Navigate the MTD process by answering questions and working together to find solutions 
  • Provide encouragement and assist in creating a plan to achieve your MTD goals


International Team

Mike Easton

International Program Manager

mike.easton@reliant.org

(407) 270-1922‬

What I Do
  • Lead Reliant International towards new vision & initiatives that will serve sending churches, missionaries, and partners.
  • Lead the international team to serve our partners proactively.
I Can Help You
  • With questions about joining Reliant International as a sending church, new missionary or overseas partner.
  • Helping missionaries connect with their sending church.

Kristine Hildebrand

International Missionary Liaison 

kristine.hildebrand@reliant.org

407-743-1565

What I Do
  • Serve our international missionaries as the first point of contact
  • Work with new missionaries to set up employment
  • Track with international missionaries to support employment needs throughout their careers with Reliant
I Can Help You
  • With questions about the international missionary application process
  • With questions about the international program

Julie Thompson

International Program Administrator

julie.thompson@reliant.org 

407-487-4054

What I Do
  • Connect with missionaries and partners during special transitions or circumstances.
  • Help lead the International Team on projects and processes
I Can Help You
  • Find the information and resources you need as a Cross-Cultural Missionary

Bethany Orys

International Partners

bethany.orys@reliant.org

407-986-5530

What I Do
  • Help new partners join Reliant.
  • Relate to existing partners with Reliant.
I Can Help You
  • With questions about partnership with Reliant.

Travis Isaak

International Lead Trainer and MTD Coach

travis.isaak@reliant.org

407-743-0715



What I Do
  • Help plan and host Ministry Team Development training events for new International based missionaries
  • Provide ongoing coaching for International based missionaries as they develop their ministry support teams
I Can Help You
  • With any questions about the MTD process, ongoing coaching needs, or upcoming training events
  • Get connected to any resources you may need during your MTD


Internships & Residencies Team


Joshua Dull

Residency & Internship Program Manager

j oshua.dull@reliant.org

407-502-0326

What I Do
  • Guide and manage our dynamic team that focuses on Residency/Internship/Apprentice/Fellowship programs
  • Work with Church and Program leaders to create and facilitate programs
  • Engage with new potential partners on what it might look like to partner
I Can Help You
  • If you're a church/ministry leader thinking about partnering with Reliant
  • To navigate next steps with Reliant, whether you're an intern/resident, hopeful one, or leader

 

Carly Erskine

Residencies Coordinator and Liaison

carly.erskine@reliant.org

407-901-0862

What I Do
  • Provide administrative support to the Residencies Director
  • Help our Residency and Intern Missionaries as the first point of contact
  • Coordinate remote MTD trainings for residencies and interns
I Can Help You
  • With questions about the missionary application process
  • With questions about residency and intern programs
  • With questions about remote MTD trainings


Beka Cashmer

Residencies Systems & Logistics Coordinator 

beka.cashmer@reliant.org

407-743-1584

What I Do
  • Provide informational support and financial analysis with resident support raising goals
  • Internally process and communicate employment information
I Can Help You
  • See your support raising progress and trajectory
  • Answer and help determine the current financial standing of the account you are responsible for 

Karl Koemmpel

Residencies Coaching Administrator

karl.koemmpel@reliant.org

360-620-9406

What I Do
  • Serve coaches connected to the Fixed Term Team
  • Internally process and communicate employment information
I Can Help You
  • See your support raising progress and trajectory
  • with any coaching related questions or concerns

Matt Mott

Systems Administrator 

matthew.mott@ reliant.org

407-236-1120

What I Do
  • Communications with church leaders and residents about MTD and Employment
  • Support and Development of internal processes and procedures for the Fixed Term Team
  • Provide informational support and financial analysis with resident support raising goals
I Can Help You
  • Answer and help determine the current financial standing of the account you are responsible for 
  • With any employment-related adjustments or changes
  • With creative problem solving for situational  resident/program  issues


Program Support Team

Jenni Saniuk

Program Support Team Manager

Jenni.saniuk@reliant.org

214-244-6601

What I Do
  • Provide leadership for the members of the program support teams
  • Provide direction and oversight for the functions of each program support team
  • Work with Program Team Leaders to foster a healthy environment for collaboration between support teams and programs teams
I Can Help You
  • Connect with Program Leads about specific problems involving training, assessment, MTD health, and product development within Reliant's structures

Hannah De Oliveira

Events Administrator

hannah.deoliveira@reliant.org

407-490-0425

What I Do
  • Oversee the logistics, planning, and implementation of Reliant's MTD Trainings, Mission Trips, and Events. 
I Can Help You
  • Register or pay for a Reliant event
  • Answer questions about MTD trainings
  • Help you set up a Reliant Mission Trip

Jon Crawford

Product Development Administrator  

jon.crawford@reliant.org

404-402-7815

What I Do
  • Develop our products towards their best to help serve our missionaries.
  • Build our trainings within the LEARN platform.
I Can Help You
  • Fit your LEARN training needs within the larger picture of LEARN.
  • Resource you towards building and imagining within LEARN.

Keva Ambre

MTD Health Specialist

Keva.Ambre@Reliant.org 

407-545-3071

What I Do
  • Individual MTD coaching.
  • Group coaching cohorts for seasoned missionaries who need a quick boost to their MTD. 
I Can Help You
  • Raise support within a cohort of your peers. 
  • Reach your support goals in a timely manner. 
  • Learn how to cultivate and steward higher-capacity donors. 

Ashley Ramirez

MTD Health & Coaching Coordinator

ashley.ramirez@reliant.org

614-400-5042

What I Do
  • Coach missionaries as they raise support to enter their mission field
  • Train missionaries to give MTD presentations
  • Assess missionary applications
  • Encourage missionaries already on the field to maintain their financial supporters
I Can Help You
  • Persevere through the amazing and challenging support raising season!
  • Engage with your supporters in meaningful ways.



Employment Services


Tonya Bartels

Employment and Benefits Specialist

tonya.bartels@reliant.org

407-574-5165

What I Do
  • Provide oversight and support to the benefits and employment processing team
I Can Help You
  • By researching and assisting with complex insurance situations
  • Answering questions about the commissioning and ordination processes and procedures 



Kaitlin Hughes

Employment and Benefits Coordinator

k aitlin.hughes@reliant.org

407-502-0813

What I Do
  • Process employment and benefits for new and current missionaries
I Can Help You
  • Employment paperwork and changes
  • Getting your support goals processed

Clif Turner

AP & Reimbursement Administrator

clif.turner@reliant.org 

407-743-2696

What I Do
  • Oversee Reliant's Accountable Reimbursement Plan for all field missionaries
I Can Help You
  • Figure out if that weird ministry expense is reimbursable
  • Understand why a reimbursement was rejected
  • Obtain a salary advance

Monique Maharaj

Employment Services Coordinator

monique.maharaj@reliant.org

407-545-8931

What I Do
  • Process submitted reimbursements
  • Process payroll tax withholding payments
I Can Help You
  • Track a reimbursement
  • Get clarity about Reliant's reimbursement policies
  • Fill out a new tax form when you move or have a life change

Jennifer Greening

Benefits Coordinator

jennifer.greening@reliant.org

407-630-5904

What I Do
  • Process benefits for new and current missionaries
I Can Help You
  • Understand insurance paperwork and policies
  • Enroll or change plans

Dawn Reed

Reimbursement Assistant

dawn.reed@reliant.org

407-459-1823

What I Do
  • Process submitted reimbursements
I Can Help You
  • Be a pro at writing up that ministry expense!
  • Track a reimbursement
  • Try to fix a rejected reimbursement
  • Get clarity about Reliant's reimbursement policies


Accounting

Miriam Torres

Senior Accountant

miriam.torres@reliant.org

407-789 2167

What I Do
  • Process payroll
I Can Help You
  • Submit an MTD Transfer Request
  • Update your 401(k) deductions
  • Submit your timecard correctly

Danielle Martin

Staff Accountant

danielle.martin@reliant.org

407-487-4204

What I Do
  • Oversee daily accounting functions
  • Ensure accuracy in financial transactions
I Can Help You
  • Answer ministry project fund account balance questions
  • Assist with department transfer requests and questions

Laurel Erskine

Accounting Coordinator

ap @reliant.org


What I Do
  • Daily accounting functions
I Can Help You
  • I help missionaries best by supporting Central Staff Accountants pay the bills and help keep accounting running.


Gift Services

Natalia Perez

Donor Liaison

natalia.perez@reliant.org

407-789-2081

 What I Do
  • Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. 
  • Assist with processing donor gifts received through the mail.
I Can Help You
  • Fix a gift that looks wrong on Staffnet or online giving
  • Correct a miscredited gift
  • Update donor information and giving

Dezirae Noriega

Gift Services Administrator

dezirae.noriega@reliant.org

407-789-2080

 What I Do
  • Oversee the daily operations and training of team members of the Gift Services Department. 
I Can Help You
  • Answer questions on the types and process of giving donations. 
  • Update donor information and giving, as well as correct discredited gifts. 

Sarah Mayes

Gift Services Coordinator I

sarah.mayes@reliant.org 

407-495-2011

 What I Do
  • Process donations for Missionaries.
I Can Help You
  • Answer questions on the types and process of giving donations. 
  • Update donor information and giving, as well as correct discredited gifts. 

Natassia Zinicola

Gift Services Coordinator II

natassia.zinicola@reliant.org 

407-734-1749

 What I Do
  • Process donations for Missionaries.
I Can Help You
  • Answer questions on the types and process of giving donations.
  • Update donor information and giving, as well as correct discredited gifts. 

Judi Major

Donor Liaison

judi.major@reliant.org

407-734-0352



What I Do
  • Answers donor and missionary e-mails and assists with phone calls. Helps donors with basic website issues.
I Can Help You
  • Fix a gift that looks wrong on Staffnet or online giving
  • Update donor information and giving, misdirected gifts, merge duplicate records
  • If a donor wants to give a gift of stock or securities or has questions about matching gifts


Central Operations


Kelly Bapka

Office HR Administrator

kelly.bapka@reliant.org

407-502-3304

What I Do
  • Oversee the office payroll
I Can Help You
  • With insurance for office employees
  • With other office employee HR related issues and concerns

Sarah Swann

Assistant to the President and Special Projects Administrator

sarah.swann@reliant.org

407-720-5481

What I Do
  • Assist Reliant's President
  • Works alongside to organize and manage executive-level special projects
I Can Help You
  • If you would like to set up an appointment with Tom Mauriello


Amber Blais

Communications Administrator

amber.blais@reliant.org

407-517-0199

What I Do
  • Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.
  • Communication pieces to our field staff and Central employees
I Can Help You 
  • With ordering materials on CopyCat
  • With your profile and cover photo on your Reliant.org profile
  • Any Reliant branding questions

Kristina Lilly

HR Compliance Coordinator

kristina.lilly@reliant.org

407-440-0962

What I Do
  • Assignment and tracking of required education for new and existing staff
  • Maintain policies and procedures related to HR standards and compliance
I Can Help You
  • Answer questions about HR policies or training

Adrienne Bridges

Office Coordinator

adrienne.bridges@reliant.org

407-801-8397

What I Do
  • First point of contact for our office space in the Lake Nona area of Orlando, FL
  • Help build and maintain office culture and environment for all Central employees
  • Assist HR Administrator with training and onboarding for new Central employees
I Can Help You
  • If you need to know any logistical things about the Central office


Technology Services

John Abassian

Software Engineer

helpdesk@reliant.org 

What I Do
  • Develops and maintains Reliant's applications, services, websites and more.
I Can Help You 
  • I help missionaries best when implementing new features and fixes.
  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

Ben Wilkinson

Software Engineer

helpdesk@reliant.org 

What I Do
  • Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You 
  • I help missionaries best when implementing new features and fixes.
  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.


Will Lafferty

Software Support Administrator

helpdesk@reliant.org 

What I Do
  • Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You
  • I help missionaries best when implementing new features and fixes.
  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

Sarah Schulteis

Junior Software Engineer

helpdesk@reliant.org 

What I Do
  • Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You
  • I help missionaries best when implementing new features and fixes.
  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

David Lim

Junior Software Engineer

helpdesk@reliant.org 

What I Do
  • Develops and maintains Reliant's software applications, services, websites and more.
I Can Help You
  • I help missionaries best when implementing new features and fixes.
  • The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

Bill Erskine

Network Administrator

bill.erskine@reliant.org

407-710-0722

What I Do
  •  I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.
I Can Help You
  • Sorry! Unfortunately, I can’t help you with your local computer problems