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title	To access your claims status:

Call Aetna Member Services' faith based customer service team 24/7 at:

+1 855 829 9558 (Toll Free)

+1 813 775 0449 (Direct)

To check the status of the submitted claims online. Please refer to the following steps:
1. Log in to your secure member website - https://www.aetnainternational.com/
2. Go to the "Claims" tab.
3. Select "Claim Listing".
4. Click "Details" on the last column of each row to check specific information about each claim.

Warning

title	Please Note:

Letters of Authorization or Pre-authorization may be required. Please follow this link for a helpful video and how-to steps. https://www.aetnainternational.com/en/individuals/make-most-of-plan/quick-video-guides/say-hello-to-scoop-us/pre-authorization-us.html
Check with Aetna before receiving care to make sure that your care provider is in-network.
- Below is a snip from page 7 of the Aetna Plan Benefits Details https://solomon.reliant.org/download/attachments/112788236/Reliant%20Mission%20%28142986%29%2001012022%20Benefit%20Grid.pdf?version=1&modificationDate=1640803962200&api=v2

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Ways to submit a claim to Aetna:

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