For assistance, problems or questions, please email us.
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Call Aetna Member Services' faith based customer service team 24/7 at: +1 855 829 9558 (Toll Free) +1 813 775 0449 (Direct) To check the status of the submitted claims online. Please refer to the following steps:
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Ways to submit a claim to Aetna
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https://www.aetnainternational.com/ Using the Health Hub is the quickest and easiest way to submit a claim. Aetna has medical, dental, vision, and wellness claim forms that you can either print or complete online. The Health Hub is designed to make it simple for you to find information and get support for your health and wellness needs when you need it most. To make a new claim or track an existing claim, you’ll need to be registered for the Health Hub. Log in and click on ‘Claims’. You can start a new claim or continue working on one you started earlier. Before you begin the process, make sure you have:
Next, you’ll need to tell Aetna about the claim:
After you submit your completed claim form, you will receive a notification by e-mail to confirm that it has been submitted successfully. |
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From your App store look for the App: Aetna International. Download the App and follow the prompts for Claims.
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The mailing address to use for Aetna claim forms is: Aetna International/Aetna PO Box 981543 El Paso, TX 79998-1543 USA *Don't forget to make copies of everything you mail for your own records. |
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