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Comment: I just spaced out the equation a bit...

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Here’s the equation:   HS = CR + HA HA  |  HA = 2.5 x (NAB-SG)/SG

  • HS = Health Score 
  • CR = Current Recurring percent
  • HA = Health Adjustment
  • NAB = Net Account Balance 
    • Account Balance minus their Backpay. ***Therefore the NAB could be a negative number***
  • SG = Support Goal

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