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Crisis Resolution Protocol

  • As soon as you are able, begin documenting and gathering information 
  • Contact Reliant to report the incident: Crisis Reporting for International Incident
  • Reliant will reach out to receive more details for their internal crisis report. Eventually, Reliant will share a communication tracking log that will serve as a way for team leaders and Shared Crisis Authority and Responsibility in Reliant Partnerships to all view communication updates between Reliant and the field team member
  • Determine the location and status of all personnel that might be affected
  • Assign personnel to investigate the incident, establish a time frame for when the reported offense occurred, and confirm their activities leading up to the incident and locations they might have visited recently. This personnel should locate and contact any witnesses that might have observed the incident.
  • Record any injuries to Reliant who will add victim information to their report
  • Contact the nearest Embassy and Consulate Assistance
  • If there are any missing persons, simultaneously follow the Contingency Planning: Missing Person
  • Activate Shelter in Place Protocols starting with a lockdown of field team facilities with a mandated curfew for all personnel until further notice
  • If possible attempt to evacuate or relocate to Places of Refuge

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