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Crisis Communication Levels
Crisis Communication Levels

Specific Readiness Level To Determine Next Steps


Level 5Level 4Level 3Level 2

Declaration of war with significant anticipated effects in the country/region of operation

War seriously discussed in the political climate with calls for immediate action or significant acts of war targeting the country/region of operation

Armed conflict not located within the country/region of operation or acts of war are in the realm of political rhetoric

Generalized political disagreements


Steps to Reduce Probability and Consequences

  1. Practice situational awareness (Color Codes for Situational Awareness) and communicate routinely with the team leader
  2. Be prepared to activate other contingency plans if situations arise
  3. If additional contingencies occur, strongly consider immediate evacuation

Applicable Corporate Policies


Crisis Resolution Protocol

  • Determine the location and status of all personnel that might be affected
  • Notify personnel of the situation, preferably in person
  • Activate Shelter in Place Protocols starting with a lockdown of team facilities with a mandated curfew for all personnel until further notice
  • Prepare for immediate Evacuation if necessary
  • As soon as you are able, begin documenting all events. Eventually, move all documentation to the Tracking Log created by Reliant and shared with you in the one-drive team crisis management plan folder. The Tracking log will allow you to continue to document details and will also serve as a way to communicate those new updates to all parties involved
  • Contact Reliant to report the incident: Crisis Reporting for International Incident
  • Reliant will reach out to receive more details and complete an initial Crisis Report
  • Contact the nearest Embassy and Consulate Assistance for pertinent information 
  • If there are any missing persons, simultaneously follow the Contingency Planning: Missing Person
  • Follow all CMT instructions

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