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Crisis readiness levels indicate a graduated state of alert (or readiness) to be used across the company, increasing in severity from Readiness Level 1 (least severe) to Readiness Level 5 (most severe). An increase in readiness should correlate with a specific change in activities, behaviors, and alertness.
| Note |
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Level 1: As a standard of practice, no international missionary should be living in a readiness level state of Level 1 (relaxed, unaware of surroundings, not prepared to react). Level 1 is considered the US normal. Level 2: Overseas normal readiness level. Standard overseas threat level. Situations are taken care of locally by the field team. Level 3: Local Field Team manages the situation, but the team informs Reliant crisis manager so that Reliant can evaluate the situation. Typically at this level, the incident is localized and on a smaller scale. Reliant would not know of the incident without the field team informing us. Reliant would like to hear that "we are fine" and be available to help evaluate the situation and provide assistance if needed. Level 4: Field team is mostly managing the situation, but Reliant crisis manager is now actively involved in the decision-making and helping the field team directly. Level 5: Management of the crisis is now beyond the capacity of the local field team to manage. Reliant's Crisis Management Team or its pre-approved delegate is stepping in to now manage the situation. This is a major crisis resulting in ongoing disruption to operations or the threat now inhibits the ability of the team to safely continue. |
| Level | Communication | Exercise Term | Description | Readiness |
|---|---|---|---|---|
| 1 | No communication required | INTERNAL | Relaxed, Unaware of your Surroundings / Not Prepared to React to Anything | USA Normal BY POLICY, THIS ORGANIZATION IS NEVER AT THIS LEVEL |
| 2 | Requires communication to Team Leader and Team | AWARE | Normal Operations / Regular OPSEC maintenance | Overseas Normal |
| 3 | Requires notification to Crisis Manager | PREPARING | Increase Situational Awareness and OPSEC / Potentially Limit Operations by Location or Activity – Discuss necessary actions with Security Team + CMT | Increased Situational Awareness |
| 4 | Recommends CMT, requires collaboration with Crisis Manager (See Evacuation Imminent) | ENGAGED | Limit Operations / Prep Crisis Plan of Action OR Shelter in Place | Responding to Threat |
| 5 | Requires collaboration of CMT (See Evacuation) | EVACUATE | Cease All Operations / Execute Crisis Plan | Demobilization |
Examples of Each Level:
- As a matter of policy, this organization chooses to never allow overseas staff to enter Readiness Level 1
- Normal crime (purse snatching / rear grabbing); normal secret police activity; casual interrogations; generalized terrorist presence
- Interrogations or detection of surveillance; known terrorist activity in immediate vicinity area of operation not focused on western citizens
- Increased threat level warnings specific to our team; warning of pending natural disasters (hurricanes / typhoon / volcano); known terrorist activity in immediate vicinity area of operation focused on western citizens; detection of targeted terrorist surveillance
- Generalized threats to our team; targeted efforts of secret police; increased actualized or highly eminent threat to the lives of our team or a visitor; coup-d’etat destabilizing country; unpredicted natural disaster (major earthquake) cutting off critical resources of power, water, and food for longer than our typical shelter period; outbreak of war; pandemic
