What I Do

• Make sure we are meeting our mission to serve missionaries for the gospel.

• Oversee just about everything, directing our Managers and Directors.

• Report to our Board of Directors

I Can Help You

• Connect Reliant with a new ministry director or church network that Reliant may be able to serve.
• To further appeal a decision by other leadership, if needed.

What I Do

• Oversee US Churches and Ministries Program

I Can Help You

• Set up a New Partnership between your ministry and Reliant
• Guide a ministry, team, or missionary that you are supervising
• Navigate special circumstances related to any US Church or ministry
• With any questions, support, or MTD coaching for US Missionaries

What I Do

• Oversee International Ministries and Programs
• Support and Partner with International supervisors
• Train international workers and guide their employment

I Can Help You

• Set up International ministries that mobilize support-based workers 
• Guide a ministry, team, or worker
• Navigate special circumstances related to International ministry
• Please contact me if you have an emergency in an international ministry location

What I Do

• Provide administrative support to the International Program Lead
• Serve our international missionaries as the first point of contact

I Can Help You

• With questions about the missionary application process
• With questions about the international program

What I Do

• Coach missionaries as they raise support to enter their mission field
• Train missionaries to give MTD presentations

I Can Help You

• Persevere through the amazing and challenging support raising season!
• Answer (most!) questions about the international program
• Engage with your supporters through email and social media

What I Do

• Assist residents, interns, and MTD coaches with support-raising goals and coaching questions
• Report resident progress in support raising to church leadership
• Lead and teach coaches of residents and interns to effectively guide those they coach

I Can Help You

• Develop or adjust a support goal on Toolbox
• With any questions about MTD coaching for residents and interns

What I Do

• Provide administrative support to the Residencies Director
• Help our Residency and Intern Missionaries as the first point of contact
• Coordinate remote MTD trainings for residencies and interns

I Can Help You

• With questions about the missionary application process
• With questions about residency and intern programs
• With questions about remote MTD trainings

What I Do

• Provide informational support and financial analysis with resident support raising goals
• Internally process and communicate employment information

I Can Help You

• See your support raising progress and trajectory
• Answer and help determine the current financial standing of the account you are responsible for 

What I Do

• Oversee the implementation of MTD Trainings, especially Reliant's flagship New Staff Training.

I Can Help You

• Register or pay for an MTD training
• Answer questions about MTD trainings

What I Do

• Provide detailed administrative support to our missionaries including employment administration, payroll and benefits.

I Can Help You

• With status changes
• Getting your Support Goals processed
• If you have questions regarding New Staff Training paperwork
• Answer benefits questions

What I Do

• Process employment benefits and payroll forms.

I Can Help You

• Hire paperwork
• Status and benefits change forms
• Process direct deposit forms
• Process federal and state W4's

What I Do

• Oversee Reliant's Accountable Reimbursement Plan
• Process payroll payments
• Assist with 401(k) Plan processes
• Process MTD Transfer Requests

I Can Help You

• Be a pro at writing up that ministry expense!
• Track a reimbursement
• Try to fix a rejected reimbursement
• Find out how many "cabinet expenses" you have on file
• Obtain or ask questions about an expense advance
• Get clarity about Reliant's reimbursement policies
• Understand your pay stub
• Figure out why your payroll wasn't what you expected
• Answer questions about changing your 401(k) contribution or other functions on the Principal website
• Request a MTD Transfer

What I Do

• Process submitted reimbursements

I Can Help You

• Be a pro at writing up that ministry expense!
• Track a reimbursement
• Try to fix a rejected reimbursement
• Get clarity about Reliant's reimbursement policies

What I Do

• Process submitted reimbursements

I Can Help You

• Be a pro at writing up that ministry expense!
• Track a reimbursement
• Try to fix a rejected reimbursement
• Get clarity about Reliant's reimbursement policies

What I Do

• Oversee daily accounting functions
• Ensure accuracy in financial transactions

I Can Help You

• Answer ministry project fund account balance questions
• Assist with department transfer requests and questions

What I Do

• Oversee the monthly and annual accounting functions
• Work with Capin Crouse on Reliant's annual audit
• Process grant requests

I Can Help You

• Answer questions about ministry project funds or grants
• Provide a copy of Reliant's audited financial statements for any donor who requests it
• Answer random questions that you may not be sure who to direct them to

What I Do

• Pay vendor bills
• Track Reliant's assets

I Can Help You

• Locate the AP check request and assist with filling it out

What I Do

• Oversees the daily operations of gift processing. Processes donor gifts and donations including paper checks, automatic withdrawal, and online or phone gifts. Answers donor and missionary phone calls and e-mails. 

I Can Help You

• If you have any questions about gifts and donations

• With information regarding our donors and/or staff

• Fix a gift that looks wrong on Staffnet or online giving

• Correct a misapplied gift
• With signing up for recurring and/or automatic gifts

• Update donor information and giving

• If a donor's employer wants to give a matching gift

• Merge duplicate accounts
  
  

What I Do

• Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. Oversees the processing of all incoming donations. Paper checks, LifeLink program, and online giving and oversees the daily operations of gift processing

I Can Help You

• Fix a gift that looks wrong on Staffnet or online giving
• Update donor information and giving
• Merge duplicate accounts
• Correct a miscredited gift
• If a donor wants to give a gift of stock or securities
• If you or a donor have a question about LifeLink
• If a donor's employer wants to give a matching gift

 What I Do

• Answers donor and missionary phone calls and e-mails. Helps donors with basic website issues. 
• Assist with processing donor gifts received through the mail.

I Can Help You

• Fix a gift that looks wrong on Staffnet or online giving
• Correct a miscredited gift
• Update donor information and giving

What I Do

• Processes donor gifts received through the mail.
• Sends daily deposit to the bank through the Remote Deposit Service.
• Sends donor receipts and reminders.
• Manages donor address updates and returned mail.
  
  

 What I Do

• Processes donor gifts received through the mail.
• Sends donor receipts and reminders.
• Manages donor address updates and returned mail.
• Processes LifeLink payments.

What I Do

• Oversee the office payroll

I Can Help You

• With insurance for office employees
• With other office employee HR related issues and concerns

What I Do

• Works to promote streamlined communications processes as well as developing creative elements for Reliant such as our Annual Ministry Report.

I Can Help You 

• With ordering MTD materials on CopyCat.
• With your profile and cover photo on your Reliant.org profile.
• With Reliant Branding (colors and logos)

What I Do

• Develops and maintains Reliant's applications, services, websites and more.

I Can Help You 

• I help missionaries best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You 

• I help missionaries best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help missionaries best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help missionaries best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

• Develops and maintains Reliant's software applications, services, websites and more.

I Can Help You

• I help missionaries best when implementing new features and fixes.
• The best way to reach me about issues with (or suggestions for improving) the Reliant websites is through the "Help" section.

What I Do

•  I maintain Reliant's servers and network as well as maintain and troubleshoot the office staff's computing needs.

I Can Help You

• If you have a problem with your reliant.org e-mail address.
• Sorry! Unfortunately, I can’t help you with your local computer problems