For assistance, problems or questions, please email us.
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https://www.aetnainternational.com/ Using the Health Hub is the quickest and easiest way to submit a claim. Aetna has medical, dental, vision, and wellness claim forms that you can either print or complete online. The Health Hub is designed to make it simple for you to find information and get support for your health and wellness needs when you need it most. To make a new claim or track an existing claim, you’ll need to be registered for the Health Hub. Log in and click on ‘Claims’. You can start a new claim or continue working on one you started earlier. Before you begin the process, make sure you have:
Next, you’ll need to tell Aetna about the claim:
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The Email address to use for sending/attaching claim forms is: |
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The Fax Numbers for Aetna claims are as follows: Outside the US +1 800 475 8751 (via AT&T + access code) Inside the US: +1 859 425 3363 |
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If you have any problems or questions about submitting a claim, visit the FAQ section of the Health Hub or call a member of the Aetna team using the phone number on the back of your Member ID card. Aetna offers round-the-clock help and support, over the phone and online.
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