For assistance, problems or questions, please email us.
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There are 5 ways to submit a claim to Aetna
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For Claims Status or service call Aetna at: Outside the US +1 800 231 7729 (via AT&T + access code) Collect Outside the US or Direct: +1 813 775 0190 |
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The Email address to use for sending/attaching claim forms is: |
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The mailing address to use for Aetna claim forms is: Aetna International/Aetna PO Box 981543 El Paso, TX 79998-1543 USA |
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The Fax Numbers for Aetna claims are as follows: Outside the US +1 800 475 8751 (via AT&T + access code) Inside the US: +1 859 425 3363 |
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