This is a copy of the email that goes out to all new Aetna members. 

Note: If you are trying to register on the Aetna site  site you will need the Member ID number listed on your welcome email from Aetna.  If you do not have this email, you may want to search your junk email.  If you cannot find the email and you do not have your ID card, the phone number you will need to call Aetna directly at 800at is 800-231-7729 (toll-free).

You may need to reference Our Group #0142986.  You may also Reliant or in some secure locations you may use the name: IPA (Reliant's DBA).