International Crisis Management Team

International Crisis Management Team (ICMT)

Reliant’s executive director gives limited, though sufficient authority to the Crisis Manager to respond to all international crisis events, and when necessary, to provide management of events requiring response. The Crisis Manager, with approval from leadership, has appointed a formal International Crisis Management Team. This team will be available at all times as a trained group of specialists equipped to handle a level 5 crisis. 

Typically, Reliant allows the ICMT to be the sole team within the organization responding to the crisis, though the ICMT frequently engages with other stakeholders as needed (See Shared Crisis Authority and Responsibility). No member of Reliant may take any authoritative actions related to the crisis or outside of normal operations that could be reasonably interpreted as a response to the crisis without express direction and authorization from the crisis manager, their delegate, the field staff leader, or the field leader’s specified delegate.

The ICMT will make the crisis response a priority, and when necessary, should be relieved of all reasonable duties in order to sufficiently respond to the crisis event. Engagement may vary based on the role of the staff member and the individual crisis.

We recognize that in all situations, clear lines of authority help to address issues and prevent more crises from arising.  Therefore, the executive director gives express permission to the Crisis Manager to manage all crisis events. We also recognize that a Crisis Manager cannot adequately manage a crisis alone. An International Crisis Management Team is important to sufficiently resource the organization to respond to an international crisis.