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Standard & Procedure Name:Required Education Courses
Scope:All Staff & Associates
Revision Date:July 9, 2024
Last Review Date:July 9, 2024

Reliant staff are dedicated to furthering the Gospel and are committed to upholding high standards of ethical, professional, and Christian behavior. Nevertheless, it is necessary to regularly remind ourselves of how we should ensure that all individuals, including staff, volunteers, and those to whom we minister, are treated with honor, respect, and dignity as image-bearers of God. For this reason, all Reliant staff will need to complete annual training courses on harassment prevention and child abuse awareness.


Overview of Required Courses

All courses are web-based and do not need to be completed in one session. The majority of these courses include quizzes and will be completed on LEARN. Find out more about LEARN.

For new staff, training will take about 2.5 hours. For new staff in supervisory or leadership roles, additional training will take about 10 minutes and include modules specifically for managers on preventing sexual harassment and discrimination in the workplace.

For most existing staff, annual training will take about 1.5 hours. An additional 15-minute Ministry Experience Survey will be available to complete, which is optional but encouraged. 

For descriptions of a supervisor or leader, see Role Definitions.

Required Education for New Staff 

Click here to expand to see information for staff who are taking the courses as part of Reliant Training

Child Safety Courses

Required or Optional

Access the Course

Sexual Abuse Awareness Training -1.5 hours

Trigger Warning: This course contains details regarding sexual abuse involving children. This may be triggering to survivors of trauma. Please contact Human Resources at hr@reliant.org to discuss an alternative training option, if needed.

Required for All New Staff
New Staff Instructions for MinistrySafe Course

New Staff: This course is accessed via a link that will be emailed to you. 

  1. Once you click the training link, you will see a list of available courses on the bar to the left. Please select the Sexual Abuse Awareness Training course. 
  2. Training videos are designed to be completed at each trainee’s pace. You may close the page entirely and return to the point you previously paused. However, the MinistrySafe system does not save the point that you last completed. Before closing the page, please make note of your ‘spot’ (example: Section 4, 15:45). To return to the training, click on the unique link initially emailed to you from MinistrySafe.
  3. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

Lost the Training Link Email? Or did you never receive it?

Email hr@reliant.org

Skillful Screening - 2.25 hours

Optional for All New Staff

(in addition to the Sexual Abuse Awareness Training)

New Staff Instructions for MinistrySafe Course

New Staff: You can be enrolled in this course upon request.

  1. All staff may also take the Skillful Screening, which is not required. You can enroll by contacting hr@reliant.org.
  2. MinistrySafe will track the completion of each course. You will receive an email from MinistrySafe providing you with a completion certificate. This certificate is for your records. MinistrySafe will notify Reliant that you have completed the course, so there is no need to notify Reliant or send in your certificate.

Lost the Training Link Email? Or did you never receive it?

Email hr@reliant.org

Harassment & Discrimination CourseRequired or OptionalAccess the Course

Workplace Harassment & Discrimination - 35 minutes

Also included in this course:

Supervisor Responsibilities - (additional 10 minutes) This course portion is for supervisors only. You will be prompted to select whether you are a supervisor, and then you will be directed to the end of the course or to the supervisor section based on the option you choose.

For descriptions of who a supervisor or leader is, see Role Definitions.

Required for All New Staff
New Staff Instructions for LEARN Course

New Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Workplace Harassment & Discrimination, and click "Start."
  4. Training videos are designed to be completed at each trainee’s pace. If needed, you may close the page entirely and return to the course to complete it later. To return to the training, log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete.
  5. LEARN will track the completion of each course, so you will not need to notify Reliant.
Other CoursesRequired or OptionalAccess the Course

Driving for Work Survey - 25 minutes

Also included in this course:

  • Driver Safety 

Required for All New Staff 

(Fixed-Term does not partake in this course)

New Staff Instructions for LEARN Course

New Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Driving for Work Survey, and click "Start."
  4. If you answer yes to driving for work, you will automatically be enrolled in the following course: Verifying Personal Auto Insurance. Once you complete the Driving for Work Survey, you will be able to find this course in your "My Courses" tile on your dashboard in LEARN.
  5. LEARN will track the completion of each course, so you will not need to notify Reliant.


Annual Required Education for Existing Staff 

Click here to expand to see information for existing staff

Child Safety Courses

Required or Optional

Access the Course

Child & Vulnerable Adult Abuse Awareness - 35 minutes

Required for All Existing Staff
Existing Staff Instructions for LEARN Course

Existing Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Child & Vulnerable Adult Abuse Awareness, and click "Start."
  4. Training videos are designed to be completed at each trainee’s pace. If needed, you may close the page entirely and return to the course to complete it later. To return to the training, log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete.
  5. LEARN will track the completion of each course, so you will not need to notify Reliant.
Harassment & Discrimination CourseRequired or OptionalAccess the Course

Workplace Harassment & Discrimination - 35 minutes 

Also included in this course:

  • Supervisor Responsibilities - (additional 10 minutes) This course portion is for supervisors only. You will be prompted to select whether you are a supervisor, and then you will be directed to the end of the course or to the supervisor section based on the option you choose.

For descriptions of who a supervisor or leader is, see Role Definitions.

Required for All Existing Staff
Existing Staff Instructions for LEARN Course

Existing Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Workplace Harassment & Discrimination, and click "Start."
  4. Training videos are designed to be completed at each trainee’s pace. If needed, you may close the page entirely and return to the course to complete it later. To return to the training, log back into LEARN with your Reliant credentials. Go back to "My Courses" and select "Resume" on the training you need to complete.
  5. LEARN will track the completion of each course, so you will not need to notify Reliant.
Other CoursesRequired or OptionalAccess the Course

Policy & Safety Review - 20 minutes

Included in this course:

  • Code of Conduct
  • Code of Conduct Attestation
  • Job Description Review
  • Driver Safety
Required for All Existing Staff
Existing Staff Instructions for LEARN Course

Existing Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Policy & Safety Review, and click "Start."
  4. LEARN will track the completion of each course, so you will not need to notify Reliant.
Ministry Experience Survey - 15 minutes Optional for All Existing Staff


Existing Staff Instructions for LEARN Course

Existing Staff: This course is accessed via LEARN. 

  1. You will receive an email from learn@reliant.org once you are enrolled in this course.
  2. Once you log in, scroll down to the "My Courses" section of your dashboard.
  3. Find the course titled Ministry Experience Survey, and click "Start."
  4. LEARN will track the completion of each course, so you will not need to notify Reliant.


Contact Information for Questions or Help

Start with contacting your Program Team:

You can also reach out to the HR team at hr@reliant.org. 

If you have any issues accessing LEARN, please contact learn@reliant.org.

Associated Policies & Information

Role Definitions

If you are unsure which courses you should take, use the chart below to determine your role. If you are still not sure, contact your Program Team.

All StaffAll active staff, including Associates, Interns, Supervisors, and Leaders
Supervisors & LeadersAny staff who is a Supervisor of another Reliant staff member OR is a Pastor or Minister

Timeframe for Completion

New HiresWill be assigned the training during onboarding and will have 30 days to complete these courses. 
Existing StaffExisting staff will complete the training courses during the Annual Required Education season. They will have 60 days to complete these courses.

Non-Compliance

New Hires

If a new hire does not complete mandatory training courses,

  1. Upon due date: A reminder email is sent to staff member 
  2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
  3. 60 days after due date: Staff member is placed on paid leave
  4. 90 days after due date: Staff member termination of employment
Existing Staff

If a staff member does not complete mandatory training courses,

  1. Upon training window closing/due date: A reminder email is sent to staff member 
  2. 30 days after due date: An email is sent to the staff member and supervisor detailing the consequences of non-compliance
  3. 60 days after due date: Staff member is placed on paid leave
  4. 90 days after due date: Staff member termination of employment

Exception Requests

Staff can submit an Exception Request for extenuating circumstances by emailing the HR Director and copying their Program Team (if applicable) and Supervisor. The Exception Request should include a detailed explanation of the reason for the request.



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